Adopting Google's free call-tracking solution for GMB users, called "call history", is a trade-off for businesses. Valuable data, but with a few caveats.
How to take existing FAQ content on a page of your website and turn it into a chatbot automatically with Switchbird.
Switchbird's new Messaging Automation Playground lets you build, test, simulate and share messaging automation workflows for free with our easy-to-use tools.
Got existing FAQ content on your site? Add the link(s) to your Switchbird inbox to automatically answer matching questions that come in via chat, SMS, Google messaging and more.
We won! This week Switchbird placed third in Google’s 2021 Business Messages Build-an-Agent Contest. Here's how we did it.
This month we rolled out our GMB chat integration, new and improved automation syntax and tools, better keyword campaign tools and more.
People prefer speaking with people, not bots. So it’s important to look at what we don't like about bots and develop automations that do the opposite.
Why text message sales funnels? Simply put, they're leak-proof. Text messages are direct, universal, preferred by consumers and read nearly 100% of the time.
Messaging funnel uses case by industry, appointment bookings with messaging sequence reminders and follow-ups, and more this month.
Setting up some simple text auto-reply logic for missed calls and texts can shore up your clients’ responsiveness instantly.