Switchbird is a "switchboard" for 2020 and beyond. Our platform lets you capture, route and respond to calls and texts automatically, building direct relationships with customers via text. In a digital world dominated by big players, leveraging text is an existential opportunity for businesses big and small.
Capture text messaging opt-ins from calls and web visits to build a compliant contact list.
Plug the leaks in your clients' sales funnel by capturing and responding to leads automatically.
Preferred by consumers. Efficient for business. And not owned by Google or Facebook.
Check out our integrations with these providers:
Switchbird makes 2-way texting with leads and customers automatic, manageable and effective.
Capture lead data and a text messaging opt-in from every caller—even missed, abandoned and after-hours calls.
Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.
Connect Switchbird to CallRail or CallTrackingMetrics to add our functionality to existing tracking numbers—no need to change, provision or port numbers.
Use templates to craft reusable messages that are consistent, personalized (with dynamic placeholders), and effective.
Send a payment request right from the dashboard. When the customer pays, both parties are notified and the money flows into your bank account.
We've put a simple, beautiful front-end on a sophisticated product. Customize it to the needs of your clients or team.
Spend less time on the phone and playing phone tag. Automatically engage voice callers in text conversations that can be shared with your team 24/7.
Turn every call, text or website visit into an opted-in contact you can re-market and sell to.
A single dashboard for customer messaging and reporting lets management, sales and service teams own their part.
Use built-in or customized conversation logic to qualify inbound leads via text, collect surveys via text, request referrals via text, and more.
Switchbird is designed to let marketers and agencies deliver a powerful text messaging platform to the organizations they serve.
End-to-end encryption and other security features ensure that your customer data is never at risk. We can even support HIPAA-compatible workflows.
For startups and boutiques
For agencies and franchisors
For larger, more complex needs
"Social platforms have come and gone. When it’s time to move your audience to a new channel, will you have their direct numbers so you can text them your new handle? You’d better."
"Over the last year, I’ve noticed more people are giving their phone number to be marketed to, to be sold to, so we're leaning into that... What are you gonna do when Instagram disappears?"