Switchbird: Text and GMB Messaging Automation, Funnels and 2-way Inbox
Superhuman Tools for

Messaging Automation Google My Business Chat Text/SMS List-Building Voice-to-Text Call Deflection Lead Nurture Funnels

Make your customer conversations more efficient and effective with a single automation- and AI-enabled inbox for phone, text, web, Google and Facebook.

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Our Customers ❤️ Us

"We use Switchbird with clients ranging from an auto repair shop who exchanges photos and coordinate services with customers via text, to a chain of PT clinics who require a HIPAA-compliant solution for booking appointments and sending text reminders. It could not be easier to use."

Peter Wilson

Founder, bizmktg.com

"Ten attendees called my Switchbird number within 90 minutes of the presentation’s completion. It was the immediacy and convenience of the moment that motivated the audience to act. With 10 qualified prospects and a 75% close rate, Switchbird gave Caliber the instant funnel and leads for new business that no other platform could come close to matching."

Dan Gershenson

Caliber Brand Strategy + Content Marketing

"The automation sequences are a dream. Our first go-around with this was far more successful than we had anticipated. We put a campaign out to customers (34 to be exact) and had a 97% completion rate. We used the templates and customized them to our exact needs. Awesome."

Declan James

IBM Agency

"Switchbird is a 9 out of 10 for me. They've cracked the code when it comes to software that helps you convert leads into prospects into appointments via text. Their hybrid use of AI automation and human intervention dramatically boosts efficiency without alienating customers like all the chatbots on the market."

Cora Bell

Author, The Art of Selling

Google My Business Chat

Handle GMB the right way.

Google Partner

Simple. Effective. Complete.

Two-way business messaging with smart automation:

  • Missed-call text back

  • Drip sequences

  • Hours-based rules

  • Web widget

  • Unlimited contacts

  • Multimedia messages

  • Calendar bookings

  • Automated funnels

  • Shortcut replies

  • FAQ bot

  • Shared inbox

  • Scheduled messages

  • Broadcast messaging

  • Appointment reminders

More: What's an automated messaging funnel?

Integrations

Text Messaging/SMS

Flexible. Secure. Future-Proof.

The solution you would've built for yourself:

  • Transparent pricing

  • Verified A2P 10DLC

  • List segmentation

  • User access control

  • CallRail+ integrations

  • API & webhooks

  • Text-enable landlines

  • Unlimited numbers

  • Keyword campaigns

  • Call recording/notes

  • BYO Twilio account

  • HIPAA Compliance

Convert More Website Visitors

Finally a "chat" widget that doesn't need to be staffed:

  • Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first

  • Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc.

  • Track performance by URL; even deploy custom versions of the widget to different pages

Connect your call-tracking numbers, website and CRM. We support it all.

CallRail CallTrackingMetrics Zapier
Wix Wordpress Shopify Squarespace Click Funnels
Salesforce Hubspot Gsuite Pipedrive Gravity Forms

Every Feature You'll Ever Need

Switchbird makes 2-way messaging with leads and customers automatic, efficient and effective.

Get More Value From Every Call

Capture lead data and a text messaging opt-in from your missed, abandoned and after-hours calls.

Forget Web Chat, This Actually Works

Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.

Setup in Seconds with Call-Tracking

Connect Switchbird to CallRail or CallTrackingMetrics to add our functionality to existing tracking numbers—no need to change, provision or port numbers.

Respond Faster with Templates

Use templates to craft reusable messages that are consistent, personalized (with dynamic placeholders), and effective.

Book Appointments with Auto-Reminders

Scheduling an appointment automatically sends your contact a calendar invite and automatic reminders 24 hours and 1 hour before, eliminating no-shows.

Easy TCPA compliance

Set opt-in rules to be as strict as you want. You'll see clear indicators of every contact's opt-in status with options to manage that status.

Request and Collect Payments via Text

Send a payment request right from the dashboard. When the customer pays, both parties are notified and the money flows into your bank account.

Private-Label and Turn-Key

We've put a simple, beautiful front-end on a sophisticated product. Customize it to the needs of your clients or team.

Convert Calls to Text Conversations

Spend less time on the phone and playing phone tag. Automatically engage voice callers in text conversations that can be shared with your team 24/7.

Build a Compliant Contact List on Autopilot

Turn every call, text or website visit into an opted-in contact you can re-market and sell to.

Shared Inbox, Shared Data, Shared Joy

A single dashboard for customer messaging and reporting lets management, sales and service teams own their part.

Do More With Automations

Use built-in or customized conversation logic to qualify inbound leads via text, collect surveys via text, request referrals via text, and more.

Make Calls From the Dashboard

Users of your inbox can call contacts through your Switchbird number—no more giving out personal phone numbers.

Send Personalized Mass Texts

Broadcast campaigns to hyper-targeted customer segments and personalize them with merge fields.

Manage One Inbox... or 1000

Switchbird is designed to let marketers and agencies deliver a powerful text messaging platform to the organizations they serve.

Secure and Privacy-Minded

End-to-end encryption and other security features ensure that your customer data is never at risk. We can even support HIPAA-compliance.

“Without Switchbird, you might as well be forwarding leads to your competitors 😮”

By the Numbers

5B

consumers use text messaging

85%

of them prefer text to email/voice

98%

of text messages are seen

3-5x

lower cost-of-sales is possible

Plans & Pricing

Switchbird supports businesses of all types. Agencies, franchisors and other volume users get the best value. Enterprise customers should contact us to discuss.

For small business teams

Business

  • Seats1
  • Google integration
  • Calendar integration
  • Live onboarding
  • Custom messaging funnels
  • Custom messaging sequences
  • Unlimited contacts
  • Unlimited phone numbers
  • Unlimited keyword campaigns
  • Unlimited broadcasts
  • Unlimited payments
  • A2P 10DLC registration
  • Call-tracking integrations
  • API access
  • Zapier integration
  • Private-label
  • BYO Twilio account(s)
  • Custom development
  • Login with Google
  • CRM integrations
  • Single sign-on
Volume Plans Designed for Multi-location Brands, Agencies and Resellers

For startups and boutiques

Starter

  • Minimum seats5
  • Google integration
  • Calendar integration
  • Live onboarding
  • Custom messaging funnels
  • Custom messaging sequences
  • Unlimited contacts
  • Unlimited phone numbers
  • Unlimited keyword campaigns
  • Unlimited broadcasts
  • Unlimited payments
  • A2P 10DLC registration
  • Call-tracking integrations
  • API access
  • Zapier integration
  • Private-label
  • BYO Twilio account(s)
  • Custom development
  • Login with Google
  • CRM integrations
  • Single sign-on

For agencies and franchisors

Growth

  • Minimum seats10
  • Google integration
  • Calendar integration
  • Live onboarding
  • Custom messaging funnels
  • Custom messaging sequences
  • Unlimited contacts
  • Unlimited phone numbers
  • Unlimited keyword campaigns
  • Unlimited broadcasts
  • Unlimited payments
  • A2P 10DLC registration
  • Call-tracking integrations
  • API access
  • Zapier integration
  • Private-label ($500 setup)
  • BYO Twilio account(s)
  • Custom development
  • Login with Google
  • CRM integrations
  • Single sign-on

For more complex needs

Scale

  • Minimum seats100
  • Google integration
  • Calendar integration
  • Live onboarding
  • Custom messaging funnels
  • Custom messaging sequences
  • Unlimited contacts
  • Unlimited phone numbers
  • Unlimited keyword campaigns
  • Unlimited broadcasts
  • Unlimited payments
  • A2P 10DLC registration
  • Call-tracking integrations
  • API access
  • Zapier integration
  • Private-label ($500 setup)
  • BYO Twilio account(s)
  • Custom development (available)
  • Login with Google (available)
  • CRM integrations (available)
  • Single sign-on (available)

Contact Us

Got questions? We're here.

Text or call:
+1 854 444 TEXT (8398)
Email:
hello@switchbird.com