Superhuman Tools for
Messaging Automation
Google My Business Chat
Text/SMS List-Building
Voice-to-Text Call Deflection
Lead Nurture Funnels
Make your customer conversations more efficient and effective with a single automation- and AI-enabled inbox for phone, text, web, Google and Facebook.
Watch Demo
Our Customers ❤️ Us
"We use Switchbird with clients ranging from an auto repair shop who exchanges photos and coordinate services with customers via text, to a chain of PT clinics who require a HIPAA-compliant solution for booking appointments and sending text reminders. It could not be easier to use."
"Ten attendees called my Switchbird number within 90 minutes of the presentation’s completion. It was the immediacy and convenience of the moment that motivated the audience to act. With 10 qualified prospects and a 75% close rate, Switchbird gave Caliber the instant funnel and leads for new business that no other platform could come close to matching."
"The automation sequences are a dream. Our first go-around with this was far more successful than we had anticipated. We put a campaign out to customers (34 to be exact) and had a 97% completion rate. We used the templates and customized them to our exact needs. Awesome."
"Switchbird is a 9 out of 10 for me. They've cracked the code when it comes to software that helps you convert leads into prospects into appointments via text. Their hybrid use of AI automation and human intervention dramatically boosts efficiency without alienating customers like all the chatbots on the market."
Google My Business Chat
Handle GMB the right way.
Switchbird placed third in Google's 2021 Build an Agent Contest
Let us help you build award-winning CX on this important new platform
Try before you buy using our GMB Messaging Automation Simulator
Simple. Effective. Complete.
Two-way business messaging with smart automation:
Missed-call text back
Drip sequences
Hours-based rules
Web widget
Unlimited contacts
Multimedia messages
Calendar bookings
Automated funnels
Shortcut replies
FAQ bot
Shared inbox
Scheduled messages
Broadcast messaging
Appointment reminders
Text Messaging/SMS
Flexible. Secure. Future-Proof.
The solution you would've built for yourself:
Transparent pricing
Verified A2P 10DLC
List segmentation
User access control
CallRail+ integrations
API & webhooks
Text-enable landlines
Unlimited numbers
Keyword campaigns
Call recording/notes
BYO Twilio account
HIPAA Compliance
Convert More Website Visitors
Finally a "chat" widget that doesn't need to be staffed:
Stop wasting time on abandoned chats; we mimic the "micro-commitment" of chat to increase conversions and capture a phone number first
Add our widget to your website in seconds and customize with your colors, team headshots, messaging, etc.
Track performance by URL; even deploy custom versions of the widget to different pages
Connect your call-tracking numbers, website and CRM. We support it all.
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Every Feature You'll Ever Need
Switchbird makes 2-way messaging with leads and customers automatic, efficient and effective.
Get More Value From Every Call
Capture lead data and a text messaging opt-in from your missed, abandoned and after-hours calls.
Forget Web Chat, This Actually Works
Add our widget to your website and drive visitors into a text conversation with your business, a much more valuable and durable connection than online chat.
Setup in Seconds with Call-Tracking
Connect Switchbird to CallRail or CallTrackingMetrics to add our functionality to existing tracking numbers—no need to change, provision or port numbers.
Respond Faster with Templates
Use templates to craft reusable messages that are consistent, personalized (with dynamic placeholders), and effective.
Book Appointments with Auto-Reminders
Scheduling an appointment automatically sends your contact a calendar invite and automatic reminders 24 hours and 1 hour before, eliminating no-shows.
Easy TCPA compliance
Set opt-in rules to be as strict as you want. You'll see clear indicators of every contact's opt-in status with options to manage that status.
Request and Collect Payments via Text
Send a payment request right from the dashboard. When the customer pays, both parties are notified and the money flows into your bank account.
Private-Label and Turn-Key
We've put a simple, beautiful front-end on a sophisticated product. Customize it to the needs of your clients or team.
Convert Calls to Text Conversations
Spend less time on the phone and playing phone tag. Automatically engage voice callers in text conversations that can be shared with your team 24/7.
Build a Compliant Contact List on Autopilot
Turn every call, text or website visit into an opted-in contact you can re-market and sell to.
Shared Inbox, Shared Data, Shared Joy
A single dashboard for customer messaging and reporting lets management, sales and service teams own their part.
Do More With Automations
Use built-in or customized conversation logic to qualify inbound leads via text, collect surveys via text, request referrals via text, and more.
Make Calls From the Dashboard
Users of your inbox can call contacts through your Switchbird number—no more giving out personal phone numbers.
Send Personalized Mass Texts
Broadcast campaigns to hyper-targeted customer segments and personalize them with merge fields.
Manage One Inbox... or 1000
Switchbird is designed to let marketers and agencies deliver a powerful text messaging platform to the organizations they serve.
Secure and Privacy-Minded
End-to-end encryption and other security features ensure that your customer data is never at risk. We can even support HIPAA-compliance.
“Without Switchbird, you might as well be forwarding leads to your competitors 😮”
By the Numbers
5B
consumers use text messaging85%
of them prefer text to email/voice98%
of text messages are seen3-5x
lower cost-of-sales is possibleFor small business teams
Business
- Seats1
- Google integration
- Calendar integration
- Live onboarding
- Custom messaging funnels
- Custom messaging sequences
- Unlimited contacts
- Unlimited phone numbers
- Unlimited keyword campaigns
- Unlimited broadcasts
- Unlimited payments
- A2P 10DLC registration
- Call-tracking integrations
- API access
- Zapier integration
- Private-label
- BYO Twilio account(s)
- Custom development
- Login with Google
- CRM integrations
- Single sign-on
Volume Plans Designed for Multi-location Brands, Agencies and Resellers
For startups and boutiques
Starter
- Minimum seats5
- Google integration
- Calendar integration
- Live onboarding
- Custom messaging funnels
- Custom messaging sequences
- Unlimited contacts
- Unlimited phone numbers
- Unlimited keyword campaigns
- Unlimited broadcasts
- Unlimited payments
- A2P 10DLC registration
- Call-tracking integrations
- API access
- Zapier integration
- Private-label
- BYO Twilio account(s)
- Custom development
- Login with Google
- CRM integrations
- Single sign-on
For agencies and franchisors
Growth
- Minimum seats10
- Google integration
- Calendar integration
- Live onboarding
- Custom messaging funnels
- Custom messaging sequences
- Unlimited contacts
- Unlimited phone numbers
- Unlimited keyword campaigns
- Unlimited broadcasts
- Unlimited payments
- A2P 10DLC registration
- Call-tracking integrations
- API access
- Zapier integration
- Private-label ($500 setup)
- BYO Twilio account(s)
- Custom development
- Login with Google
- CRM integrations
- Single sign-on
For more complex needs
Scale
- Minimum seats100
- Google integration
- Calendar integration
- Live onboarding
- Custom messaging funnels
- Custom messaging sequences
- Unlimited contacts
- Unlimited phone numbers
- Unlimited keyword campaigns
- Unlimited broadcasts
- Unlimited payments
- A2P 10DLC registration
- Call-tracking integrations
- API access
- Zapier integration
- Private-label ($500 setup)
- BYO Twilio account(s)
- Custom development (available)
- Login with Google (available)
- CRM integrations (available)
- Single sign-on (available)