Text Automation Use Cases: Chiropractor

Problem: Dr. G, a chiropractor, is starting his practice small and wants to forgo hiring office staff until a later date. He'll be generating visibility and referrals for his practice through both PPC online and partnerships with local gyms and other wellness providers. He knows he needs to respond to inquiries promptly but isn't ready to hire a receptionist.

Solution: Dr. G drives all calls to a Switchbird inbox configured to automatically text every caller and bring them through an appointment setting text funnel. The automation handles every call and text, separates new patients from existing patients, and gathers some forward-looking information about when the patient is available come in.

Dr. G never has to interrupt a session with a patient, and all his inbound calls and texts are waiting for him when he's available. He can then respond with appointment invites and automatic appointment reminders to ensure his patients always show up.